The Lost Art of Listening; How Learning to Listen Can Improve Relationships

We never outgrow our need to connect with others--to feel as though we are heard and understood. That is why a sympathetic ear is such a powerful force in human relationships -- and why the failure to be heard is so painful. Nothing hurts more that the sense that people close to us aren't really listening to what we have to say. Someone talks and someone else listensm-it sounds so simple that we take it for granted.